ICT & Digital Inclusion

ICT & Digital Inclusion for Underserved Communities

Sonetarc Foundation closes the digital divide by establishing community-led ICT hubs, expanding connectivity and equipping youth and women with the digital skills, tools and e-services they need to participate fully in a digital economy.

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Sonetarc Foundation community development program image

Program Sectors

Kenya Counties

SDG Goals

A Trusted Partner for Digital Inclusion Programs

We combine connectivity, digital tools and locally owned ICT hubs to help partners design, deliver and sustain digital inclusion programs that are transparent, equitable and rooted in the communities they serve.

Connectivity & Access Mapping

We use GIS mapping and field assessment to identify connectivity gaps, underserved areas and access points, giving programs an accurate baseline of where the digital divide is widest.

Digital Needs & Usage Analytics

Field data on connectivity, device access and digital skills is analysed to help partners, county governments and communities target investment where it will reach the most marginalized groups.

Dashboards & Hub Monitoring

Interactive dashboards turn field data into clear insights, while community hub committees track usage and uptake to keep ICT services running long after launch.

Our Digital Inclusion Approach

From connectivity and hub setup to digital literacy training and local ownership, our programs are designed for lasting impact and community-held technical capacity.

Assessment Implementation Capacity Building Monitoring Scale

Assessment

We work with communities and partners to assess needs, design the right intervention, build local capacity, and track measurable outcomes through practical field data.

Community needs assessment

Partner and stakeholder mapping

Program design and field planning

Impact indicators and baseline data

Community ownership model

Implementation

Sonetarc Foundation combines research, technology, and community participation so each program is useful in the field and accountable to the people it serves.

Field data collection systems

GIS, dashboards, and evidence reviews

Real-time program monitoring

Responsible data governance

Community ownership model

Capacity Building

Enhance Customer Journeys with AI Improve customer engagement with intelligent data systems, personalized interactions, and 24/7 automated support.

Field Data & Impact Systems

Omnichannel Support

Real-time program monitoring

Customer Data Insights

Automated Feedback System

Monitoring

AI Monitoring Solutions for Smarter Communication
Leverage voice technology to improve customer interactions and enhance employee productivity.

Field Data & Impact Systems

AI Monitoring Bot

Speech-to-Text & Text-to-Speech

Monitoring Authentication

Call Center AI

Scale

Automate Business Processes with Scale Eliminate manual tasks, increase efficiency, and reduce operational costs with intelligent automation.

Workflow Automation

Intelligent Document Processing

Integration with Legacy Systems

Custom Scale Solutions

Call Center AI

How We Support Digital Inclusion Projects

From connectivity and hub setup to digital literacy training and local ownership, our programs are designed for lasting impact and community-held technical capacity.

Baseline Mapping & Needs Assessment

We map connectivity, digital literacy levels and community needs before programs begin, so initiatives are designed on evidence rather than assumptions.

Local Digital Ownership

We build local capacity so community hub committees and local facilitators can manage, maintain and govern ICT hubs and digital services for the long term.

Digital Literacy & Skills Training

We pair connectivity with practical digital literacy, skills training and youth-employment pathways designed around women, youth and the most underserved community members.

County & Institutional Partnerships

We work alongside county governments, NGOs and development partners to align ICT and digital inclusion programs with local plans, standards and SDG 4, 9 and 10 targets.

Implementation Support

We provide technical support across connectivity, digital tools, hub setup and program delivery so partners can implement with confidence.

Monitoring, Evaluation & Learning

Dashboards and field data help track connectivity, digital skills uptake and SDG-aligned outcomes, giving donors transparent evidence of impact.

Partnership Options

Flexible Partnership Models

Engagement Models

Program Partnership

12–18 months · typical program cycle

Co-design and fund a single, measurable intervention in one sector and county — a focused entry point for NGOs, CBOs and first-time funding partners.

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Includes

Joint program co-design with communities

Baseline research and MEL framework

Field implementation with local training

Quarterly impact and financial reporting

Priority

Strategic Partnership

3–5 years · multi-county portfolio

A multi-year, multi-county program portfolio aligned to shared SDG targets — for donors and foundations seeking compounding, traceable impact.

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Includes

Multi-sector program portfolio

Dedicated dashboards with live MEL data

Inclusion targets for women and youth (LNOB)

Co-branded reporting and donor visibility

Local capacity building for sustainability

Institutional Partnership

5+ years · systems partnership

Systems-level collaboration with governments and bilateral or multilateral agencies — built on MOUs, sovereign data standards and national SDG frameworks.

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Includes

Formal MOUs and joint governance

County and national data integration

Consortium and sub-grantee coordination

Compliance, safeguarding and audit reporting

Partner with Us on Evidence-Led, Data-Driven Programs

Collaborate with Sonetarc Foundation to integrate rigorous community baseline studies, advanced GIS and remote-sensing analytics, and transparent impact dashboards into your development initiatives. Together, we scale measurable, sustainable outcomes for the communities you serve.